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Complaint Handler and Quality Assurance Associate  Jersey | Permanentref:13388  
Our client is looking for a candidate who has a passion for delivering outstanding customer service. You will be responsible for ensuring that complaints are identified, investigated and resolved in accordance with company standards. If you have knowledge and experience of Banking Sales and Service Processes and an understanding of a Customer Complaints process call Laura for more information.
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Senior Manager, Product Management and Development  Jersey | Permanentref:13387  
Within this role you will develop and manage an International Wealth portfolio through leading a team of specialists in the development and implementation of an agreed business plan. You will also ensure all processes, policies and marketing operations deliver to product requirements in line with all business plan targets. Applicants will have at least 7 years’ experience in a similar role within investment or trust and will hold a relevant professional qualification i.e. STEP. For more information, contact Charlotte.
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Client Service Director  Guernsey | Permanentref:13386  
Client Service Director to head up a talented team of ten with a diverse captive portfolio. The successful candidate will be part of an innovative team with a wide range of responsibilities as would be expected of someone in a senior role. This role will provide the candidate with an exciting opportunity to be ultimately responsible for some of Aon’s highest profile clients. Able to work under pressure and with autonomy the successful candidate will need a minimum of ten years’ experience in the insurance industry.Relevant professional qualification in accountancy or insurance
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Senior Underwriter  Guernsey | Permanentref:13385  
Senior Underwriter to work as part of a dedicated team who will be responsible for the day to day management of a newly formed second rated commercial reinsurance vehicle. The successful candidate will be part of an innovative team with a diverse set of responsibilities as would be expected of someone in a senior role. This role will provide the candidate with an exciting opportunity to be exposed to many aspects of running a rated commercial reinsurance vehicle, surrounded by talented colleagues. The candidate should hold an ACII qualification and have at least five years’ general insurance experience. You will have a diverse experience of insurance company management and a track record of delivering service excellence. Previous experience within the captive insurance industry is desirable.
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Catastrophe Modeller / Actuary  Guernsey | Permanentref:13384  
Catastrophe Modeller / Actuary to work as part of a dedicated team who will be responsible for the day to day management of a newly formed second rated commercial reinsurance vehicle. The successful candidate will be part of an innovative team with a diverse set of responsibilities as would be expected of someone in a senior role. This role will provide the candidate with an exciting opportunity to be exposed to all aspects of running a rated commercial reinsurance vehicle, surrounded by talented colleagues. You will be highly numerate with a high pedigree of qualification up to Masters/Ph.D in a suitable subject such as Physics, Maths, Engineering or Natural Sciences/Meteorology. You may also possess certification in risk modelling or non-life actuarial studies. Minimum of one to two years’ experience of working within property natural catastrophe re/insurance risk modelling environment with exposure to high volume of data analytics. You will be familiar with basic pricing and underwriting tools and a familiarity with risk models within the reinsurance industry (AIR, RMS, EQECAT). Experience may include non-life related reserving processing.
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