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Customer Services Assistant Manager

  • Sales (non-finance)
  • Jersey
  • Full Time
  • Permanent
  • Ref: 10703

This role will have you running a Call Centre and ensuring that your team is providing the highest level customer service throughout the customer experience. Responsibilities will include taking calls on a daily basis, complete weekly call coaching, ensuring SLA’s are being achieved and monitoring team behaviours. To be considered for this role, you must have circa 5 years’ customer services experience and proven people management skills. Call Jason form more information.

 

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The 1st Recruitment Group team are specialists within the offshore market and pride themselves on their industry knowledge and networks.

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