Mobile Device Management Service Manager

Our client is seeking a customer-focused Mobile Device Management Service Manager to join its team in Guernsey, supporting a key enterprise customer while delivering exceptional service and operational excellence. This varied role combines MDM service management, customer support, field-based assistance, and occasional retail sales activities, offering exposure to a broad range of technologies and stakeholders. The successful candidate will manage device deployments, service requests, ticket resolution, and customer communications while ensuring compliance with security and service standards. Applicants should have strong customer service skills, a good understanding of mobile technology, and the ability to manage competing priorities in a fast-paced environment. This is an excellent opportunity for a proactive and technology-driven individual looking to develop their career within a dynamic and customer-centric organisation.