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Roaming Partner Service Tester

  • Information Technology
  • IOM
  • Full Time
  • Temporary
  • Ref: 14837

The purpose of the role is to do the testing, and operational analysis of the performance of, roaming operations between the client and 3rd party networks. You will administer IR.21’s received from Roaming Partner, including data entry into switch, notification to third Parties of any changes required (i.e. Comfone, BT), updates to the SMS billing platform. You will deal with troubleshooting connectivity issues; provide support in administering Roaming Test SIM cards, i.e. issuing/audits/removals from systems; monitoring and analysing the (inbound and outbound) permanent roaming and silent roaming reporting for input into commercial negotiations; and monitor available QoE data for customer experience improvement. Contact Shannon

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