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The purpose of the role is to be part of a team supporting a portfolio of institutional customers and reporting into an Associate Director. You will effectively manage a portfolio of IB customers while supporting the Associate Director in managing their portfolio. You will provide excellent customer service throughout your portfolio’s customer journey; contribute to the success of the team through active input to management decisions and developing a wider knowledge of the team’s portfolio; help in building relationships and trust with clients to identify, understand and support them with the right business solutions for their individual financial needs. Maintain and oversee appropriate risk tolerances for  end to end credit process for your portfolio. Contact Shannon

The purpose of the role is to manage administrative processes and workflows to ensure effective functioning of the team. You will initiate ordering of goods; Review order requisitions and liaise with external providers to ensure goods and services are ordered and delivered on time and budget. You will provide financial information to senior management, managers and staff when required to support the management of budgets and spend activity. Accurately code and check invoices amounts, purchase orders, credit card statements, petty cash and expenses claims to ensure they relate to the correct budgets and are logged, cross examined and matched correctly to any relevant paper work or records before passing for sign off and payment. Collate and analyse statistical reports. Book meeting rooms and administer travel bookings. Contact Shannon

Our client is looking for candidate who is passionate about providing excellent customer service to join their busy helpdesk team on a temporary basis. In this role, you'll provide support for the customers of the company’s online business platform, administering calls from all jurisdictions, to ensure the efficient and effective running of the Project within the Helpdesk functions , with the core aim of providing support services to external customers and the business. Contact Kim for details.

The purpose of the role is to ensure the administrative teams are complying with all required legal and statutory processes and procedures. Assisting the teams with collating missing/incomplete compliance records and working with the client facing teams to clear any backlogs. This role will also perform a set number of required compliance File Reviews and any other monitoring procedures required to be performed. Updating all stakeholders, including the compliance department, on a regular basis and correspond and communicate openly and honestly with the teams on a regular basis to establish good relationships between the Funds Operations and client facing teams. Contact Shannon

This role’s primary responsibility is to oversee the successful integration of acquired businesses into the standard operating model for this particular group. The Head of Integration will lead the delivery of all technical integration projects and be responsible for overseeing the activities of all contractors and staff assigned to integration throughout the duration of the various projects. You will also prepare integration budgets and oversee spend on integration projects with monthly management reporting.

Substantial prior experience of leading the technology aspects of business integration through mergers and acquisitions in regulated business environments is required. The successful candidate should have experience in reviewing and undertaking due diligence on potential acquisition targets. Contact Lynda for further information. 

Our client is looking for an experienced IT professional to fill the position of CRM Business Analyst on a contract basis. Successful candidates should have previous experience working with CRM. Appreciation of Risk within the banking industry. Experience in using business analysis tools and methodologies within a financial environment. Analytical mind-set. Strong organisational skills. Ability to prioritise work. Contact Kim for details.

Our client is looking for an experienced IT professional with experience working with CRM to fill the position of Software developer on a contract basis. Background in technical support. Excellent interpersonal skills. Keen eye for detail. Understanding of operational processes, services and systems in a banking context. Technical knowledge, including platform, technology, products and domains. Knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment. Knowledge and experience of operational principles. Contact Kim for details.

Our client is looking for an experienced IT professional to fill the position of ECM Technical Analyst. Successful candidates should have previous experience working with ECM SDR (Strategic Document Repository). Appreciation of Risk within the banking industry. Experience in using technical analysis tools and methodologies within a financial environment. Analytical mind-set. Strong organisational skills. Ability to prioritise work. Contact Kim for details.

Our client is looking for an experienced IT professional to fill the position of ECM Business Analyst. Successful candidate should have previous experience working with ECM SDR (Strategic Document Repository). Appreciation of Risk within the banking industry. Experience in using business analysis tools and methodologies within a financial environment. Analytical mind-set. Strong organisational skills. Ability to prioritise work. Contact Kim for details.

Our client is looking for an experienced IT professional to fill the position of CRM to Cloud Technical Analyst on a contract basis. Successful candidates should have CRM Cloud experience. CRM experience. Recent experience of a CRM to Cloud transition. Appreciation of Risk and particularly risks involved in Cloud deployment. Experience in using technical analysis tools and methodologies within a financial environment. Analytical mind-set. Strong organisational skills. Ability to prioritise work. Contact Kim for details.