Digital Support Specialist

We are recruiting a Digital Support Specialist to provide expert client-facing support across Jersey, Guernsey, and the Isle of Man. This role focuses on resolving complex digital banking queries for Private Bank clients, including Fiduciaries, Funds, and Family Office relationships, while acting as a subject matter expert for corporate channels. The successful candidate will have strong experience in relationship management, digital banking platforms, and delivering exceptional client service. You will work closely with front office teams, supporting complaints, operations, and onboarding processes, with an emphasis on accuracy and risk awareness. Analytical skills, attention to detail, and the ability to manage multiple priorities are essential. This is an excellent opportunity to enhance your career within a highly specialist, client-focused environment.