Manager, Group Client Operations

We are assisting a leading financial services firm in their search for a Manager, Group Client Operations to enhance operational efficiency and drive best practice across the organisation. This role will design and deliver NavOne training programmes, develop learning resources, and support users post-implementation while maintaining strong data management throughout the client lifecycle. You will collaborate closely with senior leadership on operational strategy, oversee process improvements, and identify operational risks with effective mitigation plans. The ideal professional will bring proven managerial experience, strong analytical and communication skills, and a hands-on approach to coaching and mentoring. Experience with NavOne is essential, alongside a track record in operations and project support within a dynamic environment. If this sounds like you, get in touch today!