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In this role you will be responsible for providing call centre support, investigating and resolving fixed line faults, escalating to engineers where necessary. The ideal candidate will have previous experience in a customer service environment, be confident using different computer systems and have excellent verbal and written communication skills. Contact Nancy for more details.

Exciting opportunity to work within a well established Private Office where your main responsibility will be to oversee travel arrangements for HNW individuals both locally and overseas to include flight and hotel bookings and the related logistics.

Our client is looking for a Customer Care Advisor to join its team in Jersey. In this role, you will be responsible for delivering customer support through various channels, including (but not exclusively): telephone, e-mail, live-chat, and social media, helping to reduce customer issues whilst delivering a high level of service. Contact Sarah for more information.

Our client within the Healthcare sector is looking to hire an Acquisition Manager to lead a small marketing team to ensure the smooth running of marketing campaigns and to achieve strategic acquisition goals.

Our client within the commercial sector is looking for a Supervisor to ensure that all administration undertaken is line with regulatory requirements. You will perform the reconciliation of the monthly, quarterly and annual statements for financial settlement and manage the prioritisation of team workload, managing any issues that may arise. You must be proactive in identifying possible improvements in procedures and working practices and assist in implementing those changes where appropriate.

This role is responsible for working with a very high profile Channel Islands client to deliver a full managed services portfolio and develop new solutions that deliver benefits to the customer and grow new revenues for the Group. The role is also responsible for managing a small team of sales personnel who support the account. The successful candidate must be accustomed to establishing, developing and maintaining strong professional relationships with Executive level personnel both internally and externally, delivering thought leadership, guidance and technical information when necessary.  Contact Michael

Our client is looking for a new member to join its team as Head of customer Operations. In this role, you will be responsible for developing a customer service strategy in alignment with the overall objectives of the company.Contact Sarah for more information.

Our client is looking for a sales support team member to join its busy office in Jersey. The successful candidate will take responsibility for ensuring that all requirements are dealt with efficiently and will be responsible for sourcing the pricing and subsequent ordering of third party services.Contact Sarah for more information.

In this role the successful candidate will resolve client queries relating to their claims through face-to-face meetings and also over the telephone. The ideal candidate will have some claims handling or insurance experience and preferably be Cert CII qualified or working towards it. Contact Megan for further information

Our client is looking to recruit a Customer Care Executive to join its team in Guernsey. The successful candidate will be responsible for taking care of the company’s customers, ensuring they receive an exceptional customer experience in all of their dealings with the company leading to maximum customer satisfaction.