Business Support Shift Manager

Information Technology
Jersey
Full Time
Permanent
Ref: 23813

We’re recruiting a Business Support Shift Manager for a vital role within a 24/7 operations team supporting enterprise-level customers. You’ll lead a shift team to ensure service excellence, coordinate workflows, manage escalated cases, and support network fault resolution. This hands-on role requires strong leadership and customer service skills, along with a proactive approach. The ideal candidate will hold IT/ITIL qualifications and have experience in IT operational delivery, IT infrastructure administration, and people supervision. If you have a customer-first mentality and thrive under pressure, apply now.

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