Corporate Service Team Analyst
- Banking
- Jersey
- Full Time
- Permanent
- Ref: 20113
This is a hands on role for an Analyst to join the Corporate Services team and provide crucial support to customers and colleagues in contact centres. Duties will include investigating queries, providing coaching/support to increase efficiency, logging incidents, identifying trends and reviewing ineffective processes. The successful candidate must have experience analysing/using performance data and an understanding of contact centre operations and performance metrics.
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The 1st Recruitment Group team are specialists within the offshore market and pride themselves on their industry knowledge and networks.
