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Within this role you will support the improvement, growth and implementation of service delivery processes that are robust and fit for purpose; establishing clear service levels that are aligned to the business requirements. You will also ensure that IT Service performance is measured and managed against best practice industry benchmarks, providing feedback as necessary as well as managing the costs in line with agreed budgets.

The purpose of this position is to provide Human Resources (HR) support to all jurisdictions in which this Group operates with the primary focus being on the provision of accurate, timely and efficient payroll and employee benefits services. You will provide a responsive, accurate client advisory service to guide managers and staff on payroll queries, policies and procedures, as well as resolve difficult enquiries and implement corrective action where required to ensure employee payments are processed and database integrity is maintained.

In this role you will assist with ongoing requests and queries around pricing and billing, define new business procedures, manage customer notifications and work closely with the Data Analyst to monitor and analyse customer KPIs. The ideal candidate must be able to work to tight deadlines whilst working under pressure. Contact Molly for more information.

Within this role you will act as the main contact for the Jersey Financial Services Commission on day-to-day regulatory matters for all managed entities and certified funds, as well as assisting employees on compliance related matters. Working alongside the Head of Compliance in developing and enhancing the existing compliance framework, this role will have a wide scope and cover a broad range of responsibilities.

A key element of this role is also to act as Compliance Officer (CO), Money Laundering Reporting Officer (MLRO) and Money Laundering Compliance Officer (MLCO) to regulated client entities and to manage the Compliance Team.

This is an exciting opportunity to join a growing Fund Management company as a Trainee Compliance Administrator. Within this role you will provide support to the Compliance Administrator and Compliance Officer with a broad range of compliance and risk management duties which focus on ensuring that regulatory obligations and risk management objectives are fulfilled.

You will assist with the collation and review of identification and verification documentation for investors and clients, as well as the maintenance and monitoring of the overnight screening programme, completing WorldChecks as necessary.

Our client is seeking a Fund Administrator to join its team in Jersey. The ideal candidate will be part of a team, working on a range of matters providing administration, management and secretarial services for established and new Real Estate and Private Equity Funds. Contact Sarah for more information.

Our client is seeking a Fund Accountant to join its busy team in Jersey. In this role, you will be part of a team providing accounting and financial reporting services for established and new real estate and private equity funds. Contact Sarah for more information.

Our client is seeking a Senior Administrator to join its Private Equity team in Jersey. In this role, you will provide professional fund administration services to a varied portfolio of clients for which our client provides services and you will make sure at all times to comply with the Policies and Procedures in place. Contact Sarah for more information.

Our client is looking for a Customer Care Advisor to join its team in Jersey. In this role, you will be responsible for delivering customer support through various channels, including (but not exclusively): telephone, e-mail, live-chat, and social media, helping to reduce customer issues whilst delivering a high level of service. Contact Sarah for more information.

Within this role you will advise the Trust Relationship Managers on global standards and documentary requirements for client on-boarding and periodic reviews, evaluating the quality of the Customer Due Diligence (CDD) and Know Your Client (KYC) documentation. You will also be supporting the analysis of accounts and client information according to internal control policies and procedures.